ELF sitters and Tots of Fun with ELF sitters take your right to privacy seriously and want you to feel comfortable when using our services.
We are committed to protecting and respecting your privacy. Any information you submit when you use our service will only be used for the provision of childcare, babysitting service and soft play hire. All date is stored securely and in accordance with the data protection act 1998.
We will not share your information with any other company or business for marketing or any other purpose at any time.
For the purpose of the Date protection act 1998 (The ACT) the data controller is ELF sitters, Triscombe, Silver ST, Minety, Wiltshire SN16 9QF
Collection of data
We receive and store any information that you enter on our website or give us in any other way. This information we request is only personal data that is vital so we are able to provide the service for which we offer. This includes Name, Address, Phone number, Email Address, Children’s Names and dates of birth, any special requirements for your family or medical conditions we should be aware of.
If you contact us we may keep a record of that correspondence.
Details of transactions that you carry out through ELF sitters- IE booking requests and your contact with our child carers and representatives.
Use of Data
The information that you provide us when entering information on our website or give us in any other way is used to help us provide you with the service that you have requested. I.e. if you are booking a babysitter we need to know where the babysitter will be required, have a contact number and email address so we can then contact you regarding your booking and also details about your family that are deemed important to our service and the names and ages of your children. This information will only be shared with a registered ELF sitter who is directly involved with your booking request.
Your personal details will also be required for billing purposes
We will occasionally send out newsletters with information important to the service that we are providing. This includes changes in rates, bank holidays closures and any new additional services that we feel may benefit your experience.
Disclosure by law. If required to do so by law, to protect or defend ELF sitters or a third parties rights or property or to prevent someone’s health or safety we may disclosure information that we have collected about you to the relevant enforcement organisations
Editing or deleting your account information.
You can request at any time that your user information be deleted and therefore closing your account with ELF sitters.
Changes may be made to this policy from time to time. You will be notified by email or substantial changes to policy by email or by an announcement on our website.
ELF sitters, Triscombe, Silver ST, Minety SN16 9QF